Returns and refunds

All items are made to order, and personalized or custom items cannot be returned or exchanged unless they arrive damaged or there is a problem with your order.

Please contact me as soon as possible if there is an issue with your order, and include photos if applicable so I can help resolve the problem.

If your package arrives damaged, please take photos of the damaged item and packaging and contact me promptly. I will work with you to determine the next steps, which may include filing a claim with the shipping carrier.

Thank you for supporting The Affluent Sunflower!